Goodboy or not, you’re probably wondering why, more than a month after the 2011 Goodboys Invitational weekend, the champions picture on the main page hasn’t changed. It sure isn’t because the 2010 champs Pat “Doggy Duval” McLaughlin and Steve “Killer” Kowalski successfully defended their crown this year – they didn’t. And I’ve got a beautiful picture of 2011 winners Mike “Vegas” Clark and Ben “The Funny Guy” Andrusaitis all set to take their place among the greats whose pics have adorned the main page here at Goodboys Nation weblog in years past. Unfortunately, the web hosting company I’ve used for the past 5+ years, Blogs-About Hosting, appears to have stopped all support of their clients beyond the minimal hosting services they provide.
For the past month I asked, begged, pleaded, chastised, then begged some more for the support desk at BAH to replace the champions picture. The cost for doing it is minimal, and I’ve had my PayPal account at the ready just waiting for someone at BAH to care enough about a client who, over the course of these five years, has at one time or another faithfully paid subscriptions to as many as four websites. I wouldn’t mind for a second if they just came out and said “you’re on your own, bub, but we’ll show you how”, but I’m still waiting for any response to my support tickets a month later. That’s simply not how client support works in this day and age if you want to stay in business long.
Given that BAH’s website hasn’t been updated for several years now, I’ve sorta gotten the clue that either they’re no longer in business and have some proxy keeping the lights on, or maybe none of them care anymore about the customer service they provide. They don’t respond to support tickets, they don’t answer inquiries from their website, and they have no phone number published where you can talk to a real human being. I do know for a fact they’re always faithful in taking their monthly support subscription out of my PayPal account, but that’s pretty crappy behavior if you ask me. Their clients deserve better and shouldn’t have to put up with such crappy support.
I mention this now because, even though I have a link to Blogs-About Hosting on my main page, it’s not worth your money if you’re thinking about a company to host your website or blog. Their support is terrible, and they really don’t care about their clients. For all I know, they’ll read this and shut me down, but be assured that if they were to take such a petty stand Goodboys Nation weblog would pop back up again in some kind of a form – and soon. I don’t expect the worst, but I’ve always tried to be honest with the loyal folks who make this place a regular stop in their daily internet wanderings.
In the next day or two I’ll be evaluating new companies to host this site. I hope that in finding a new hosting company I can keep the content of this blog intact, but there’s no 100% certainty about it. We’ll see…
Just wanted y’all to know there are changes in the wind, I’ll keep you posted as things develop.
Doug:
I use this host for my webpage:
http://www.mister.net. But as you know my page is small. Their rates are great. I’m not sure how they work with blog’s. I’m thinking of changing my domain name? not sure yet.
Hope all is well…cubby
Comment by Ron "Cubby" Myerow — August 24, 2011 @ 4:45 pm